At Labdhi Marine, customer satisfaction is our priority. We supply marine engine spare parts,marine machinery, and ship equipment to clients worldwide. This Returns & Refund Policy explains the conditions under which products may be returned or refunded.
By purchasing products from our website or through direct inquiry, you agree to the terms outlined below.
Return Eligibility
Products may be eligible for return under the following conditions:
- The product received is damaged during shipping
- The product received is incorrect or different from the ordered item
- The product has a manufacturing defect
To qualify for a return, the product must:
- Be reported within 3–7 days of delivery
- Remain unused and in original condition
- Include original packaging and documentation
Non-Returnable Items
Certain products cannot be returned, including:
- Customized or special-order marine spare parts
- Used or installed components
- Products damaged due to improper handling or installation
Return Process
If you need to request a return, please follow these steps:
- Contact our support team via email or phone.
- Provide order details and photographs of the product if damaged or incorrect.
- Our team will review the request and provide return instructions if eligible.
Returns must be approved by Labdhi Marine before shipping the product back.
Refund Policy
Once the returned product is received and inspected, we will notify you regarding the approval of your refund. If approved, refunds will be processed through the original payment method or a replacement product may be provided depending on the situation.
Refund processing may take 5–10 business days.
Shipping Costs
- Customers may be responsible for return shipping costs unless the return is due to an incorrect or defective product supplied by us.
- Original shipping charges may not be refundable.
International Orders
For international shipments, including orders exported to countries such as the USA, UAE (Dubai), Greece, and the Netherlands, customers must comply with local import regulations. Any customs duties or taxes are the responsibility of the buyer.
Contact Information
If you have any questions regarding our Returns & Refund Policy, please contact us:
Labdhi Marine
Mobile: +91 7624070809
Email: labdhimarine@gmail.com
